Resume of Jeremy Robbins

719 Woodlawn Ave.

Chula Vista, CA  91910

(619) 426-5667
 
 

 

 

 

 

 

 


                                                                       

Computer Related Knowledge

•          Strong knowledge of TCP/IP networking, design, systems architecture and related skills.

•          Strong knowledge of most Microsoft products at a server and workstation level.

•          Solid understanding of virtually all PC hardware.

•          Proficient in DOS.

 

 

Work Experience

 

California Systems                                                         10/01 to Present and 5/97 to 3/98

IS/IT Specialist

Hired on to provide expertise on computer IS and IT architecture in aid of company’s growth, both externally and internally.

 

•          Installed/Configured/Maintain company Web & Mail Server on NT 4.0 & Win 2000.

•          Provide technical support for customers’ home and business computer hardware/software.

•          Visit customer sites to design, engineer, and install local area networks.

•          Visit customer sites to install phone systems(PBX).

•          Researched new and existing management software.

•          Analyzed existing procedures and implemented new ones.

•          Troubleshot Printing & Internet Connectivity - customers and internally.

 

 

North San Diego County Association of REALTORSฎ                 10/2000 to 5/2001

IS Support Specialist

Originally hired as Publications/Communications Coordinator, creating and publishing a monthly newsletter to over 4000 members, I quickly took on IS and IT related responsibilities, providing 1st and 2nd level technical support for staff and association members.  I was also allowed access to the company’s website and was permitted to redesign everything from the ground up.

 

•          Worked with Dreamweaver 4, Pagemaker 6.5, and Photoshop.

•          Supported, troubleshot, and trained staff on Windows 98/2000, Word, Excel, Access, Outlook, Lightning 2000

•          Troubleshot WAN, Printing & Internet Connectivity

 

Corrugated Technology International                                              3/98 to 8/2000

Lead Field Service Technician

As Lead Field Service Technician, I traveled around the world every other week installing/configuring software/hardware for this software company (C.T.I.).  While in San Diego, I performed IT support, network administration, and various I.S.duties.

 

•          Worked with Windows 95/98/NT/2000, MS Office 2000, Interbase, Paradox, Crystal Reports, PC Anywhere, and proprietary software.

•          Installed client workstations, servers and hubs

•          Provided on-site training to end-users

•          Provided in-house training to new employees

•          Utilized Corrugated proprietary call management software

•          Provided over-the-phone technical support to end-users

•          Provided QA/beta testing prior to software release

•          Customized software functionality per customer request at language level (Object Pascal)

•          Prepared customized reports using Crystal Reports

•          Maintained procedure documentation using MS Word

 

 

Neatnix Organizers                                                                            10/93 to 5/97

IS Specialist
Began as a Production Assistant responsible for processing purchase orders. More responsibilities were given to me as time progressed, which included logistics, claims, and inventory management. Later, an opportunity as the “M.I.S. Guy” was given to me where I took care of everything that plugged in.  During my time with Neatnix, I attended New Horizons Computer Learning Center to achieve an MCSE.

•          Supported Novell 3.12 Network with 15 workstations with Windows 3.11 OS.

•          Performed Daily backups

•          Supported PBX Phone System

•          Trained beginning, intermediate, and advanced computer courses to factory workers and staff.

•          Researched new software that would aid management.

 

Sierra Optical                                                                                      1993 – 1995

Production Assistant

Attended Southwestern College to study philosophy & psychology and Sierra Optical was my funding. After a year at Southwestern I attended ITT Tech so I could gain some technical/theoretical aspects of electronics.  The short career in the optical field was interesting and rewarding.  

 

Radio Shack                                                                                        1990 - 1992

Sales Associate
After graduating from Mar Vista High School, I worked as a salesperson, gained an eye for professionalism and learned a few social skills. A great first job.

 

Special Skills

I have been told I have a "magic" touch when it comes to electronics. I have excellent troubleshooting instinct.  I am very well organized and patient. I am also a good teacher, as well as a good student. I am very resourceful, analytical, methodical, determined, energetic, and efficient.